Privacy Policy

Last Updated: 10/16/2024

Welcome to https://onwardboundhousing.com. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website and use our services, including any interactions through cell phones.

1. Information We Collect

a. Personal Information: 

When you visit our website, create an account, make a purchase, or engage with our services, we may collect personal information such as your name, email address, phone number (including cell phone number), billing information, and any other details you provide.

b. Non-Personal Information: 

We may also collect non-personal information such as your IP address, browser type, and browsing behavior while on our site. This information helps us improve our services and provide a better user experience.

c. Information from Mobile Devices: 

When you access our website or services via a mobile device, we may collect information such as your device type, operating system, unique device identifier, and mobile network information. We may also collect your location data if you grant permission.

2. How We Use Your Information

a. To Provide and Improve Services: 

We use your personal information, including your cell phone number, to process transactions, provide customer support, and improve our website and services.

b. Communication: 

We may use your contact information, including your cell phone number, to send you updates, promotional offers, or other information related to our services via SMS or other messaging services. You can opt-out of these communications at any time.

c. Location Data: 

If you access our services via a mobile device and allow location tracking, we may use your location data to provide location-based services, such as personalized content or offers.

d. Security and Compliance: 

We use your information to protect our website, users, and services from fraudulent activity, and to ensure compliance with legal obligations.

3. Protection of Your Cell Phone Number

We understand the sensitivity of your cell phone number and are committed to protecting it. We take the following measures to ensure its security:

- Encryption: We use encryption protocols to protect your cell phone number both in transit and at rest.

- Access Controls: Access to your cell phone number is restricted to authorized personnel who need it to perform their job functions.

- Monitoring: We regularly monitor our systems for potential vulnerabilities and take action to address any identified security risks.

- Third-Party Security: If we share your cell phone number with third-party service providers, they are required to implement security measures that meet or exceed our standards to protect your information.

-We will not share your cell phone number nor SMS consent to third-party service providers for SMS purposes.

By providing your phone number and submitting this form, you agree to receive text messages from Onward Bound Housing, LLC regarding service updates, appointment reminders, or relevant communication. Message and data rates may apply. You can opt-out at any time by replying STOP to any message.

4. Sharing of Information 

a. Third-Party Service Providers: 

Information obtained as part of the SMS consent process won’t be shared with third parties.

b. How your consumer information is used, collected, and shared.

Information on the types of messages the recipient can expect to receive.

Updates regarding your housing requests, or other relevant information.

c. Terms of Use

Messaging frequency may vary.

• Message and data rates may apply.

• You can opt out at any time by texting "STOP."

• For assistance, text "HELP" or visit our https://www.onwardboundhousing.com/privacy-policy and https://www.onwardboundhousing.com/privacy-policy

d. Legal Requirements: 

We may disclose your information if required by law or in response to valid legal requests from authorities.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These technologies allow us to remember your preferences, understand your usage patterns, and improve our services.

6. Mobile App Permissions

If you use our mobile app, we may request access to certain features on your mobile device, such as your camera, contacts, or location, to provide enhanced functionalities. You can manage these permissions through your device settings.

7. Your Choices

a. Access and Correction: 

You have the right to access and correct your personal information, including your cell phone number, at any time. Please contact us if you need assistance.

b. Opt-Out: 

You can opt-out of receiving promotional communications from us by following the instructions in those communications or by contacting us directly.

c. Location Data: 

You can disable location services on your mobile device to prevent us from collecting location data.

8. Security

We implement reasonable security measures to protect your personal information, including your cell phone number, from unauthorized access, use, or disclosure. However, no data transmission over the internet or mobile networks can be guaranteed to be 100% secure.

9. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received such information, we will delete it from our records.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: obhousinginfo@gmail.com 

Address: PO Box 1713 Bentonville, AR 72712